Frequently Asked Questions
Credit cards – also need a credit card on file to reserve float spa appointment, not to be charged until services are completed. We can also accept cash upon services rendered but still require a credit card on file for the cancellation policy!
First Time Floater:
Please arrive at the time of your scheduled appointment. You will get a 10 minute orientation and after that is complete, your 65 minute time will begin for the shower and then float. After the float is complete, you will get 15 more minutes to shower off and redress. The total time of the reservation is 90 minutes.
If you need to cancel or reschedule, please call. We require 24-hour notice to avoid a
cancellation/rescheduling flat fee of $25. There is a no-call/no-show (prior to the arrival time)
flat fee of $50. Credit cards that are used at time of booking are not charged prior to your
appointment — they are used to hold the reservation and for our cancellation policy.